Niki |
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| Date Submitted: | September 18, 2009 |
| Airline: | Niki |
| Country: | Austria |
| In Flight Service: | 3 out of 10 |
| Terminal Service: | 1 out of 10 |
| Accomodation: | 1 out of 10 |
| Price: | 3 out of 10 |
| Recommend: | No |
| Review: | Fly Niki Worst Experience Ever Fly Niki isThe worst airline ever,i have never had a bad experience like this during my flight from Rome to Wien first of all at the check in counter i dealt with a girl called Francesca who is in my opinion the worst front liner you can meet in your life,no greetings or smiling her welcome message is do you know you will pay excess weight if you exceed 20 kilos!!!very rude and impolite to the extent that she is asking the passengers to remove other airline tags on luggage by themself because may be she fears that one of her nails can be broken,she insisted that i pay extra weight for only 2 kilos excess which is ignorable in all other airlines,when i tried to escalate the matter and asked about her manager she told me we have no manager and refused to give me her name,finaly i spoke with the manager responsible who seems to be afraid of her someone with a very weak character who admits that he can do nothing regarding this and advised me not to write a complain because no one will respond and he was correct finaly when i arrived at wien i found some missing items from my luggage which was stolen of course before sending luggages to the plane i advise everyone to make external packing for his luggages before dealing with this people,step away and search for any alternative other than this airline |
| Submitted by: | romantico 35 year-old :: Male Reviewer :: wien Austria |
1 comments for this review
| Comment by: CHRISTYJONES From: US March 20th, 2012 |
I strictly recommend not to hold off until you get big sum of money to buy different goods! You should just take the loan or short term loan and feel comfortable |
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