| Reviewers Male / Female | Recommend Yes / No | Number of Reviews | In Flight Service | Terminal Service | Baggage Handling | Price | Total Average Rating |
| 2 / 0 | 0 / 2 | 2 | 1.00 | 1.00 | 1.00 | 3.00 | 1.50 |
| Date Submitted: | February 10, 2012 |
| Airline: | Alitalia |
| Country: | Italy |
| In Flight Service: | 1 out of 10 |
| Terminal Service: | 1 out of 10 |
| Baggage Handling: | 1 out of 10 |
| Price: | 1 out of 10 |
| Recommend: | No |
| Review: | “Alitalia Robbed Me” Before I purchased some “Gift Cards” that Alitalia offered, I made a phone call to Costumer Service to confirm the Card use, restrictions and conditions. The agent who responded the call told me that I could use them the way I explained. Once I purchased and tried to pay the airline tickets with the Gift Cards, it showed ALL kinds of restrictions that I was not notified before. After spending hours on the phone with the Airline, they refused to give me a refund. Now, I have $1,186.98 worth of “Alitalia Gift Cards” that I cannot use. I definitely feel that Alitalia ROBBED ME Comments [ 0 ] |
| Submitted by: | Osvaldo Rodriguez 44 year-old :: Male Reviewer :: Boca Raton,Florida, USA |
| Date Submitted: | November 3, 2010 |
| Airline: | Alitalia |
| Country: | Italy |
| In Flight Service: | 1 out of 10 |
| Terminal Service: | 1 out of 10 |
| Baggage Handling: | 1 out of 10 |
| Price: | 5 out of 10 |
| Recommend: | No |
| Review: | terrible experience flight from chicago to rome ran out of wine BEFORE the "meal" was served. the "meal" consisted of some sort of toasted cheese sandwich with undetermined type of 'meat?'. flight from rome to chicago ran out of a beef dish and the option which was supposed to be a rice dish was more of a soup. the lavatories were filthy, the plug-in for sound did not work and the service rude and indifferent. the new suitcase was in shambles and attempt to make a claim was rebuffed. this is not the airline to spend several hours on Comments [ 0 ] |
| Submitted by: | soco 68 year-old :: Male Reviewer :: chicago, illinois usa |
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