Alitalia

Date Submitted: February 10, 2012
Airline: Alitalia
Country: Italy
In Flight Service: 1 out of 10
Terminal Service: 1 out of 10
Accomodation: 1 out of 10
Price: 1 out of 10
Recommend: No
Review: “Alitalia Robbed Me”
Before I purchased some “Gift Cards” that Alitalia offered, I made a phone call to Costumer Service to confirm the Card use, restrictions and conditions. The agent who responded the call told me that I could use them the way I explained. Once I purchased and tried to pay the airline tickets with the Gift Cards, it showed ALL kinds of restrictions that I was not notified before. After spending hours on the phone with the Airline, they refused to give me a refund. Now, I have $1,186.98 worth of “Alitalia Gift Cards” that I cannot use. I definitely feel that Alitalia ROBBED ME
Submitted by: Osvaldo Rodriguez
44 year-old   ::   Male Reviewer   ::   Boca Raton,Florida, USA

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