Iberia |
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| Date Submitted: | February 9, 2010 |
| Airline: | Iberia |
| Country: | Spain |
| In Flight Service: | 1 out of 10 |
| Terminal Service: | 1 out of 10 |
| Accomodation: | 1 out of 10 |
| Price: | 4 out of 10 |
| Recommend: | No |
| Review: | Worst Airline I Have Ever Flown Iberia is the worst airline I have ever flown on. I traveled over the December holidays with my extended family (10 of us including 4 kids between 5 months and 7 years). After the first leg of the flight we arrived in Boston. Iberia then proceeded to bump half of us off the flight (including some of the children and didn't see a problem saying that the kids could stay in Boston for 2 days and then catch up or go ahead to Europe and wait for the adults. The staff was rude and unhelpful and when we got to Madrid would not deal with us since we didn't speak Spanish. The only English they were willing to use was to swear at us. I even had to get airport police involved so that we could continue our trip and make sure we could get some food and diapers for the baby until we make the next leg of our trip and were able to get access to our bags. I would strongly urge everyone to NEVER fly Iberia. |
| Submitted by: | Brett 33 year-old :: Male Reviewer :: Toronto, Ontario, Canada |
1 comments for this review
| Comment by: Berak From: Dulles, Virginia April 1st, 2010 |
Very bad experience. My sister was traveling to Italy for her wedding. The officers at checking in took more than 48 min to figure out how to work the computer. They all speak in spanish and don't care to inform the customer what is going on. I never had such experience in all my life in the U.S. How complex would their system be to take them that long for checking in one person. I don't recommend their service to any one who is planning to travel. They are not even sorry for what happened. In U.S.A. - I never had such experience! They should be banned from servicing here. Please don't use this airlines. |
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