Iberia |
||
| Date Submitted: | February 22, 2011 |
| Airline: | Iberia |
| Country: | Spain |
| In Flight Service: | 1 out of 10 |
| Terminal Service: | 1 out of 10 |
| Accomodation: | 1 out of 10 |
| Price: | 1 out of 10 |
| Recommend: | No |
| Review: | Miserable Experience We were delayed from our Alicante to Madrid flight by about 2 hours through no fault of our own. The connecting flight from Madrid to Miami was also delayed. Whenm we got to the boarding gate we were informed that there were no seats available. We found out later that our seats were given away to the stand by passengers. Even though Iberia new our connecting flight had arrived. Over the course of the next 8 hours we were given the run around being directed from information desk to desk. About 5 desks later we were finally booked on the same flight for the next day. We were then directed to the next 2 desks to attempt to get a hotel. We had had enough of Madrid it was close to 10 hours of standing in long lines. We ended up paying for our own hotel at a cost of $150.00. The next day at the airport we spotted an American Airlines desk and transfered our Iberia tickets at a cost of $50.00 which was well worth it. The AA customer service was excellent as the Iberia staff were extremely rude and uncooperative. It was a miserable experience and we will NEVER travel with Iberia ever again. |
| Submitted by: | Paul 46 year-old :: Male Reviewer :: Safety Harbor, Florida, USA |
1 comments for this review
| Comment by: SavannahHenderson19 From: US March 20th, 2012 |
This is cool that people are able to receive the home loans moreover, that opens up completely new chances. |
Related Sites & Information |
|