Virgin Atlantic Airways

Date Submitted: July 8, 2010
Airline: Virgin Atlantic Airways
Country: UK
In Flight Service: 1 out of 10
Terminal Service: 1 out of 10
Accomodation: 1 out of 10
Price: 1 out of 10
Recommend: No
Review: not my problem
Customer Service should be measured by how you treat a customer with a problem.

While I do not blame VA for this whole mess I wish that their Ticketing staff at SFO had shown some initiative and commitment instead of bouncing us away repeatedly until we missed our flight.
Submitted by: Marix
25 year-old   ::   Male Reviewer   ::   Sacramento, CA

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