| Reviewers Male / Female | Recommend Yes / No | Number of Reviews | In Flight Service | Terminal Service | Baggage Handling | Price | Total Average Rating |
| 0 / 2 | 0 / 2 | 2 | 3.00 | 2.50 | 2.50 | 3.00 | 2.75 |
| Date Submitted: | September 20, 2011 |
| Airline: | Emirates |
| Country: | United Arab Emirates |
| In Flight Service: | 5 out of 10 |
| Terminal Service: | 4 out of 10 |
| Baggage Handling: | 4 out of 10 |
| Price: | 5 out of 10 |
| Recommend: | No |
| Review: | Beware of Emirates "by weight" checked bag policy I was attending Cape Town Univ as an exchange student & found a cheap one-way fare CPT to Paris ($570) to meet my parents for a few leisure days before returning home with them to the USA on a separate ticket. Unfortunately I became a victim of Emirates’ strict checked baggage allowance. I am used to checking bags & paying “by piece” with a flat overweight fee, but since my USA destination was not on my Emirates ticket, I was subjected to their “by weight” policy. Emirates’ policy is 30 kg maximum for all checked bags & their excess baggage rate is ZAR600/kg. I had 1 bag at 30 kg and a second bag at 28 kg, so the fee was close to $2,400! I was horrified since my fare was only a fourth of the cost. To Emirates’ credit, they took pity on me & made an exception & only charged $800, which is still excessive in my opinion. I hope someone can learn from my experience. When choosing an airline, read all of the fine print & determine upfront all of the fees that may be added to see what you’re ultimately paying for, because sometimes that cheap fare doesn’t end up so cheap after all. Comments [ 0 ] |
| Submitted by: | Hard-working student 21 year-old :: Female Reviewer :: Pittsburgh, PA, USA |
| Date Submitted: | June 3, 2009 |
| Airline: | Emirates |
| Country: | United Arab Emirates |
| In Flight Service: | 1 out of 10 |
| Terminal Service: | 1 out of 10 |
| Baggage Handling: | 1 out of 10 |
| Price: | 1 out of 10 |
| Recommend: | No |
| Review: | Emirates AKA Pathetic! Cabin Appearance: Clean, extremely spacious so much so that you feel awkward! No amenity packs of any kind by the way for Business Class passengers even though it was an early morning flight and a measly Toothbrush would have helped. Service at departure airport: Pathetic!!! Boarding was late with no exclusive arrangements for Business Class Passengers being informed about it or even given priority while boarding!! Seats: Ok / Felt the Width of seat was disproportionate with the length. Meals: Dinner meal of chicken with rice inedible! Tasteless, Bland! My son didn't even touch his child meal due to its drabby and colorless appearance!! In Flight Entertainment: Good but not great! Why do they have a huge collection of 2 hour movies for a 1.50 hour flight?? & only 3 short length TV show to choose from!! Pilot episodes of sooo many series could be made a part of the selection available for short haul flights. Cabin Staff: Attitude was fine but efficiency left a lot to be desired! Although it’s clearly mentioned how many kids are traveling in a flight but had no fun packs or activity bags for my child and to think I booked Business to avoid being ignored!! Summary: A truly miserable experience from start to finish with nothing exclusive for Business Class Passengers except the fare of course!! So save your money for the Duty Free. Two thumbs down!! Comments [ 0 ] |
| Submitted by: | TheQueen 30 year-old :: Female Reviewer :: Dubai |
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