Emirates

Date Submitted: September 20, 2011
Airline: Emirates
Country: United Arab Emirates
In Flight Service: 5 out of 10
Terminal Service: 4 out of 10
Accomodation: 4 out of 10
Price: 5 out of 10
Recommend: No
Review: Beware of Emirates "by weight" checked bag policy
I was attending Cape Town Univ as an exchange student & found a cheap one-way fare CPT to Paris ($570) to meet my parents for a few leisure days before returning home with them to the USA on a separate ticket. Unfortunately I became a victim of Emirates’ strict checked baggage allowance. I am used to checking bags & paying “by piece” with a flat overweight fee, but since my USA destination was not on my Emirates ticket, I was subjected to their “by weight” policy. Emirates’ policy is 30 kg maximum for all checked bags & their excess baggage rate is ZAR600/kg. I had 1 bag at 30 kg and a second bag at 28 kg, so the fee was close to $2,400! I was horrified since my fare was only a fourth of the cost. To Emirates’ credit, they took pity on me & made an exception & only charged $800, which is still excessive in my opinion. I hope someone can learn from my experience. When choosing an airline, read all of the fine print & determine upfront all of the fees that may be added to see what you’re ultimately paying for, because sometimes that cheap fare doesn’t end up so cheap after all.
Submitted by: Hard-working student
21 year-old   ::   Female Reviewer   ::   Pittsburgh, PA, USA

 0 comments for this review

Your Name
(required)
Your City, Country, etc.
(required)
Your Email Address
(Not published - required)
Your Comment

Related Sites & Information