Latest Reviews for International Airlines |
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| Date Submitted: | February 23, 2010 |
| Airline: | Continental Airlines |
| In Flight Service: | 1 out of 10 |
| Terminal Service: | 1 out of 10 |
| Baggage Handling: | 1 out of 10 |
| Price: | 6 out of 10 |
| Recommend: | No |
| Review: | Horrible service LIM - HOUSTON - FLL full flight to Houston and delayed for 25 minutes. When we arrived to Houston to make the connection we had to go through security, immigrations, and another security again. There was no agents around to accelerate the process. If an airline books a connecting flight they make sure the passengers have enough time to get to the other gate on time or at least they call your name to make sure you are around. I have an elite access. Me and my family are frequent fliers. Obviously not anymore after this experience. Not flying in this airline never again. Completely disappointed with the airline policies and the people at the customer service stand. They didn't want to help us! One said to the other: Can you help this people? the other respond: No, not really I don't want to. They intended to offer me an stand by flight. After I insisted they gave me a ticket for the next flight on the worst sits you can get. My husband called customer service number hoping for a better answer but they are as useless as they can get. Now that I have 5 hours to kill seating at the presidential club where they charge me $45.00 to get in (after all this inconvenience) I can invest my time writing reviews so people don't flight in this airline anymore. Comments [ 0 ] |
| Submitted by: | JMP 28 year-old :: Female Reviewer :: US |
| Date Submitted: | February 11, 2010 |
| Airline: | Finnair |
| In Flight Service: | 1 out of 10 |
| Terminal Service: | 1 out of 10 |
| Baggage Handling: | 1 out of 10 |
| Price: | 2 out of 10 |
| Recommend: | No |
| Review: | Made miss connection due to hostile service I travelled with my 3 children and my baby sitter from Finland to Singapore via London. The tickets were booked by the travel agency and I did not know that they were so called spilt tickets. My flight to London from Finland was with Finnair. They refused to check in my luggage to Singapore refering to their internal regulations. My transfer time in London was not adecuate to bick up luggage in Heatrow airport and check in again. My baby sitter is Filippino, so she could not even go to pick up her luggage because she did not have visa to enter UK. Our luggage was checked fron Singapore to Finland by Singapore airline with no problem and my husband also travelled back from Finland with the same type of ticked 3 weeks earlier. His luggage was checked to Sinagpore. Therefore it is possible to do it. If they wanted to be helpfull they could have been. I was made to miss my connection. The check in personel was also very mean and hostile. I have also always in the past avoided traveling with Finnair because they service is in general very unfriendly. I have also heard similar stories from my friends now afterwards. If you have a choice don't travel with Finnair. Comments [ 0 ] |
| Submitted by: | Anne 42 year-old :: Female Reviewer :: Finland and Singapore |
| Date Submitted: | February 9, 2010 |
| Airline: | Iberia |
| In Flight Service: | 1 out of 10 |
| Terminal Service: | 1 out of 10 |
| Baggage Handling: | 1 out of 10 |
| Price: | 4 out of 10 |
| Recommend: | No |
| Review: | Worst Airline I Have Ever Flown Iberia is the worst airline I have ever flown on. I traveled over the December holidays with my extended family (10 of us including 4 kids between 5 months and 7 years). After the first leg of the flight we arrived in Boston. Iberia then proceeded to bump half of us off the flight (including some of the children and didn't see a problem saying that the kids could stay in Boston for 2 days and then catch up or go ahead to Europe and wait for the adults. The staff was rude and unhelpful and when we got to Madrid would not deal with us since we didn't speak Spanish. The only English they were willing to use was to swear at us. I even had to get airport police involved so that we could continue our trip and make sure we could get some food and diapers for the baby until we make the next leg of our trip and were able to get access to our bags. I would strongly urge everyone to NEVER fly Iberia. Comments [ 0 ] |
| Submitted by: | Brett 33 year-old :: Male Reviewer :: Toronto, Ontario, Canada |
| Date Submitted: | February 2, 2010 |
| Airline: | Spirit Airlines |
| In Flight Service: | 1 out of 10 |
| Terminal Service: | 1 out of 10 |
| Baggage Handling: | 1 out of 10 |
| Price: | 1 out of 10 |
| Recommend: | No |
| Review: | Spirit Overbooks on purpose, lose your $$$ Please DO NOT fl with Spirit Air. They overbook their flights, close Check-In 2-3 hours before, then you lose that money. It is unbelievable!!! Comments [ 0 ] |
| Submitted by: | BerryJenJen 35 year-old :: Female Reviewer :: Puerto Rico |
| Date Submitted: | January 4, 2010 |
| Airline: | Tiger Airways |
| In Flight Service: | 7 out of 10 |
| Terminal Service: | 1 out of 10 |
| Baggage Handling: | 1 out of 10 |
| Price: | 5 out of 10 |
| Recommend: | No |
| Review: | Worst check-in staff ever experienced In December 2009 myself and my family experienced the worst case of customer service whilst checking in with Tiger Airways. The very young check-in staff had obviously not been trained in the basics of customer service, they were blunt, rude and totally oblivious to our needs and requirements. They show no understanding with customers needs at all with the check-in process & baggage handling. Regardless of the fact that we had been mis-informed about travelling with an infant and that my wife was heavily pregnant they still put us through the worst experience ever!! Please be aware of this airline as they can make your flying experience a nightmare! Comments [ 0 ] |
| Submitted by: | Peter Feran 37 year-old :: Male Reviewer :: Sydney, Australia |
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